At ClientFlo, we want you to be satisfied with our service. This refund policy explains when and how refunds are issued for subscriptions purchased through ClientFlo.
Subscription Refunds
We offer a 7-day refund policyfor all new subscriptions. If you're not satisfied within the first 7 days of your initial paid subscription, contact us for a full refund.
Prorated Refunds
When you upgrade or downgrade your plan mid-cycle, Paddle (our payment provider) automatically calculates prorated charges or credits based on the unused portion of your current billing period. These credits are applied automatically — no action is needed from you.
Non-Refundable Items
- Subscription renewals beyond the initial 7-day period
- Partial months or unused time on canceled subscriptions
- One-time setup or onboarding fees (if applicable)
How to Request a Refund
Email us at contact@clientflo.tech with your account email and the reason for your refund request. We typically respond within 1–2 business days.
Chargebacks
If you have an issue with a charge, please contact us first before filing a chargeback with your bank. We're happy to resolve billing issues directly and quickly.
Changes to This Policy
We may update this refund policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes means you accept the updated policy.
Contact
Questions about this policy? Email contact@clientflo.tech.